Responsible Gaming at tk995

Your Player Protection Tools

tk995 gives every registered player direct access to a full suite of responsible gaming controls. All tools below are available from your Account Settings at any time — no waiting period, no approval required to restrict your own play.

Our Commitment to Responsible Gaming

tk995 was built for Bangladeshi players who enjoy cricket betting, live casino games, and slots as a form of leisure — not as a source of income. We take that distinction seriously. Responsible gaming is not a legal checkbox for us; it is a core part of how we operate, how we train our support team, and how we design the platform's features.

We believe every player has the right to enjoy gambling in a controlled, informed way. That means giving you real tools — not just a policy page. Our deposit limits, session controls, and self-exclusion features are built directly into the platform and accessible from your account dashboard at any time, with no friction. There is no support ticket to raise, no waiting for a manager to approve your limit reduction — the controls are yours, immediately.

tk995 never extends credit to players. Every deposit comes from your own funds — via bKash, Nagad, Rocket, Upay, or a Bangladeshi bank account. We do not encourage players to chase losses, and we do not send promotional messages to any player who has requested a time-out or self-exclusion. If gambling is no longer enjoyable for you, we want you to step back — and we will make that process as easy as possible.

Age Verification and the 21+ Rule

tk995 is strictly an adults-only platform. Under no circumstances may any person under the age of 21 open an account, make a deposit, or place a bet on tk995. This policy applies to all players across Bangladesh — whether in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barishal, Rangpur, Mymensingh, or Cox's Bazar.

During the registration process, every new player is required to submit documentary proof of age and identity as part of our KYC process. Accounts where age verification cannot be completed will be suspended until valid documentation is provided. Any account confirmed to belong to a person under 21 will be immediately and permanently closed, all funds returned, and the matter referred to the appropriate authority.

Setting and Managing Deposit Limits

Deposit limits are one of the most effective tools available for keeping your gambling within a budget you are comfortable with. tk995 allows you to set three types of deposit limit, each calculated independently.

• Daily deposit limit — the maximum amount in Bangladeshi Taka (৳) you may deposit across all payment methods in any 24-hour period.
• Weekly deposit limit — a rolling 7-day cap that resets automatically each week. Useful for players who prefer weekly budgeting over daily tracking.
• Monthly deposit limit — a calendar-month cap that gives you a clear ceiling for the month, whether you play cricket matches during BPL season or spin slots on weekends.
• Limit reductions take effect immediately with no delay. Limit increases are subject to a mandatory 24-hour cooling-off period before they become active, giving you time to reconsider.

To set a deposit limit, log in to your tk995 account, navigate to Account Settings, and select Responsible Gaming Controls. The interface is straightforward and changes are confirmed by email to your registered address.

Session Time Limits and Time-Out Features

Time spent gambling can pass quickly, especially during live matches or multi-round slot sessions. tk995 offers two complementary time-management tools to help you keep track of how long you have been playing.

• Session duration limits — set a maximum playing time per session (for example, 30 minutes, 1 hour, or 2 hours). When the limit expires, your session ends and you are logged out automatically. You may log back in after a brief reflection period.
• Time-out (cool-off) — a short voluntary break lasting between 24 hours and 6 weeks. During a time-out you cannot log in, deposit, or place bets. Your account and balance are preserved. At the end of the time-out period, access is automatically restored.
• Reality check notifications — optional on-screen pop-ups that appear at intervals you choose (every 30 minutes, for example) to remind you how long your current session has been active and how much you have wagered in that time.

Self-Exclusion

Self-exclusion is for players who feel that gambling has become a problem and want a firm, enforced break from the platform. It is a more serious measure than a time-out and is designed for situations where you feel you cannot rely on willpower alone to stop playing.

When you self-exclude, your account is suspended for your chosen period — a minimum of 6 weeks up to a permanent lifetime exclusion. During self-exclusion, all promotional communications from tk995 to your account are stopped immediately. You cannot log in or deposit. Any existing balance is held securely and returned to your registered payment method upon request at the end of the exclusion period.

How to Request Self-Exclusion

1. Log in to your tk995 account and go to Account Settings.
2. Select Responsible Gaming Controls, then choose Self-Exclusion.
3. Choose your exclusion period (6 weeks, 3 months, 6 months, 1 year, or permanent) and confirm.
4. Alternatively, email [email protected] with subject line "Self-Exclusion Request" if you cannot access your account. We will process the request within 24 hours.

Recognising the Warning Signs

Problem gambling can develop gradually. These warning signs may suggest that gambling is becoming a harmful habit rather than a leisure activity. If any of the following apply to you, please consider using one of the player protection tools above, or reach out to our support team.

• Spending more money or time on gambling than you originally intended, consistently.
• Gambling with money that was intended for rent, food, bills, or other essential living expenses.
• Chasing losses — placing more bets after a loss to try to win back what you have lost.
• Feeling anxious, irritable, or restless when not gambling, or when attempting to reduce your gambling activity.
• Lying to family members, friends, or colleagues about how much time or money you spend gambling.
• Using gambling as a way to cope with stress, anxiety, depression, loneliness, or other difficult emotions.

If any of these patterns resonate with you, you are not alone. Our support team is available around the clock and will not judge you for reaching out. A real person will respond to every message sent to [email protected].

Protecting Minors and Vulnerable Players

Protecting children and young people from gambling harm is a shared responsibility. If you share a device or a household with anyone under 21, we recommend taking the following precautions.

• Always log out of your tk995 account after each session, especially on shared or family devices such as a tablet or laptop used by children.
• Never store your tk995 password in a browser or app that a minor could access. Use a strong, unique password that only you know.
• Consider enabling parental controls or content filtering software on shared devices to block access to gambling websites including tk995.club.

Tips for Healthy, Enjoyable Gambling

• Set a gambling budget before you start and treat it as a fixed entertainment cost — like a cinema ticket or a meal out — not as an investment with an expected return.
• Gambling on tk995 is meant to be fun. If you find yourself no longer enjoying it — if it feels like a chore or an obligation — stop and take a break.
• Never gamble under the influence of alcohol, extreme stress, grief, or when you are fatigued. Decision-making suffers in those states, and the results can be financially and emotionally damaging.
• Balance your gambling time with other leisure activities — watching cricket BPL matches, spending time with family during Eid or Pohela Boishakh, or simply taking a walk in Dhaka or Cox's Bazar. Variety keeps gambling in its proper perspective.
• Keep track of your wins and losses honestly. Most players lose more than they win over time — that is the nature of gambling. Never assume a winning streak will continue indefinitely.
• Talk to someone you trust if gambling is affecting your life. Shame and secrecy make problem gambling harder to overcome. A trusted friend, family member, or our support team can help you take the first step toward regaining control.

Need Help? Contact Our Support Team

If you feel that gambling is becoming a problem — or even if you just want to talk through your options — our support team is available around the clock. You do not need to be in crisis to reach out. Early conversations are easier and more effective than waiting until a problem has become serious.

tk995 does not offer professional counselling services. If you need clinical support for problem gambling, please seek assistance from a qualified mental health professional or a community welfare organisation in your area of Bangladesh.